01   Information We Collect

We may collect the following types of information when you interact with our website, submit enquiries or engage with our services.

Personal Information

• Name
• Email address
• Contact number
• General enquiry information voluntarily submitted by you

Service Information

• Information relating to your expenses, service requests or financial review enquiries voluntarily provided through website forms or communications

Technical Information

• IP address
• Browser type
• Device information
• Website usage analytics
• Cookie and session data

02   How We Use Your Information

Information collected may be used to:

• Respond to enquiries and service requests
• Provide independent expense review services
• Improve website functionality and user experience
• Communicate service updates or important information
• Maintain website security and operational integrity
• Comply with legal obligations where required

We do not sell your personal information to third parties.

03   How We Share Information

We may share information with trusted third-party providers who assist in operating our website or delivering our services, including:

• Website hosting providers
• Email and communication platforms
• Analytics and performance tools
• Professional advisers or legal authorities where required by law

All third-party providers are expected to maintain appropriate confidentiality and security standards.

04   Data Security

Elephants Independent takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

While we take reasonable steps to protect your personal information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

05   Your Rights

You may request to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of personal information where appropriate
• Withdraw consent to communications at any time

To exercise these rights, please contact us using the details below.

06   Cookies & Website Analytics

This website may use cookies and similar technologies to:

• Improve website functionality
• Analyse website traffic and usage patterns
• Enhance user experience

You may manage cookie preferences through your browser settings.

07   International Data Transfers

Some website services or third-party providers may process or store information outside Australia. Where this occurs, reasonable steps are taken to ensure appropriate privacy and security protections are maintained.

08   Changes to this Policy

This Privacy Policy may be updated periodically to reflect operational, legal or service changes. The most current version will always be available on this website.

09   Governing Law

This Privacy Policy is governed by the laws of Australia and any applicable Commonwealth, State or Territory legislation.

10   Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

hello@elephantsgroup.com.au

We will endeavour to respond to all privacy-related enquiries as promptly as reasonably possible.